Type of Cargo

Volume (in metric ton)

151

61

64

63

29

100 MT

20’/40’ container

Below 10 Tons

 available

10 Tons & above

61

42 Tons

Name of Doc & Data Elements

Who Prepares

To Whom Submitted

When Submitted

2. Non-containerized

Name of Doc & Data Elements

Who Prepares

To Whom Submitted

When Submitted

NO
Please provide a copy of report (if any) on proposed solutions and actions  undertaken to identified problems.

15. Identify security measures implemented in the operational area.
      q Only authorized labor have access to operational areas.
      þ Authorized laborers are in uniform and wear IDs and protective gears/hat.
      þ Slogans and safety signs are posted in conspicuous places.
      q Pedestrian access lanes are clearly delineated.
      þ Security personnel are posted in strategic locations.
      q Others (Please specify)
          ______________________________________________________
       Please attach copy of relevant documents on operational security, such as: guidelines, rules and regulations, problems encountered in the4 implementation, penalties and sanctions, and , proposed solutions or actions undertaken. 

16. Are there incidences of breaches to the security of cargoes and people within the port premises?

1. Cargo
        þ No
        q Yes (Please specify nature and frequency of occurrence as  well as reasons for breakdown in security).
                                                                                                                                   
                                                                                                                                   
    

2. Port Personnel/Users
        þ No
        q Yes (Please specify nature and frequency of occurrence as  well as reasons for breakdown in security).
                                                                                                                                  
                                                                                                                                  

17. Are there existing procedures for setting claims brought above by loss of/damaged to life/property?
     q No
     þ Yes (Briefly explain steps followed, time element involved, persons/agencies involved and form required, nature and frequency of occurrence as well as reasons).
     MINUTES (OR STATEMENT) SET UP BETWEEN THE PORT’S REPRESENTATIVE (SUCH AS CARGO SUPERINTENDENT, FOREMAN,  SAFETY OFFICER, V.V.) AND  ALL CONCERNED PARTIES WHEN INCIDENTS HAPPEN TO LIFE/PROPERTIES

     Please attach copy of guidelines, systems and procedures including flowchart (if any), forms used, problems encountered, and, proposed solutions or actions undertaken.

18.

1. Is the existing billing and collection system fully automated?
        q Yes
        þ No
    

2. If yes, describe the system and include flow charts?
                                                                                                                                    
                                                                                                                                    
            Please attach copy of manual; flowchart (if any); forms used; problems encountered; and, proposed solutions or actions undertaken.

19. Are the source documents for purposes of timely billing of port charges received on time ?
     þ Yes
     q No. Please explain (Please identify the average period of delay in terms of number of minutes/hours/days).
                                                                                                                                  
                                                                                                                                  
           Please cite penalties and sanctions in case of delay, problems encountered, and proposed solutions or actions undertaken.

20. Are the date in the source document complete and accurate for purposes of billing port charges?
     þ Yes
     q No. Please explain                                                                       
                                                                                                          

21. Is the cargo handling tariff schedule used uniform for all ports/terminals?
     þ Yes
     q No. Please explain                                                                       
                                                                                                          
     Please attach copy of port tariff schedule and guidelines, systems and procedures for determining/computing cargo handling tariff.

22. Are authorized cargo handling tariff properly billed and collected?
     þ Yes
     q No. Please explain                                                                       
                                                                                                          
     Please identify issues/problems encountered in billing and collection of cargo handling tariff, proposed solutions or actions taken, and penalties and sanctions

23. Do existing port operations systems interface with other parties and systems at the port/terminal?
     (Identify with whom and explain briefly nature of interface, e.g. with Shippers when cargo information is uploaded prior to/upon  vessel arrival, with Customs when cargoes are cleared for loading/delivery, etc
     q No
     þ If yes, indicate

     Please attach copy of manual of each system, flowchart (if any), forms used, problems encountered
    and, proposed solutions or actions undertaken

24. Identify productivity standards used, if any, in the various major areas of port operations.

25. What are the reasons for inability to meet target productivity level of operation?

CUSTOMS CLEARANCE, LATE OF ARRIVAL, LACK OF CARGO FLOW,…
Please attach relevant guidelines, systems and procedures for monitoring compliance to productivity standards, problems encountered, and proposed solutions or actions undertaken.

26. What amenities/facilities are available at the port/terminal or operational areas?

     þ Toilet
     þ Drinking Station
     þ Calling Station
     q Others (Please specify)___________________________________
                                                                                                   
                                                                                                   

1. Who provides pilotage services?
       q Port Authority/Owner/Operator
       q Terminal Operator
       q Private tug Operator
       þ Others (Please specify)
             STATE-RUN PILOT CORPORATION
    
2. What are the qualifications required of pilots?
   PROFESSIONAL
    
3. How many vessels avail of pilotage services per year?
   ABOUT 3,852 VESSELS ENTERING THE PORTS IN HO CHI MINH CITY AREA
   Please attach relevant guidelines, systems and procedures (if any) used in the selection, monitoring and
   evaluation of performance/productivity of providers of pilotage services.
   Discuss issues/problems encountered and proposed solutions or actions undertaken.
    
4. How many harbor pilots are available?
   50
    
5. Who prescribes pilotage rates?
   PILOTAGE RATES PROMUGATED BY THE STATE PRICING COMMETTEE
   UNIT PRICE FOR EACH ENTRY OR DEPART APPLIED FOR ALL AREAS
   (EXCEPT SOME WATERWAYS   WITH SPECIFIC PROVISIONS)

              Please attach copy of schedule of pilotage rates, guidelines, systems and procedures for determination, problems encountered and proposed solutions  or actions undertaken to address problems.

3. Please identify the requirements for the accreditation/licensing of pilots.

BEING GRADUATED WITH A DEGREE OF MASTER FOR SEA-GOING VESSEL AND COMPLETING A PERIOD OF APPRENTICESHIP WITH AND BEING WELL EVALUATED BY A PILOT CORPORATION.

4. What are the procedures for accrediting pilots? Please attach flowchart and pertinent documents.

CERTIFICATE OF PILOT ISSUED BY PILOT VIETNAM NATIONAL MARITIME BUREAU (VINAMARINE) TO QUALIFIED PILOTS WITH CLASSIFICATION  AND ACCREDITION.    
         

2. If yes, who provides tug services?
     þ Port Authority/Owner/Operator
     q Port Authority/Owner/Operator
     q Terminal Operator
     q Private tug Operator
     q Others (Please specify) ______________________
          Please attach relevant guidelines, systems and procedures (if any) used in the selection, monitoring and evaluation
          of performance/productivity of tug services providers. Discuss issues/problems encountered and proposed solutions
          or actions undertaken.
             (NOT ATTACHED)

3. What is the capacity (in horsepower or hp) of the tugboat, how many of them are required for a given size (in
    GRT) of vessel and what is the prescribed rate or charge? (Please identify the size of vessel in GRT, e.g. less
    than 500 GRT – no tug is required, 500 GRT to 3,000 GRT – 1 tug of 1,000 hp, 3,000 GRT to 7,000 GRT – 2
    tug of 1,000 hp each.) 

     Please attach guidelines, systems and procedures for determination of tug capacity requirement, problems encountered
     and proposed solutions or actions undertaken.

4. What are the liabilities and obligations of the tugboat operator?

     Please attach relevant guidelines, rules and regulations, penalties and sanctions imposed for non-compliance to
     obligations.(NOT ATTACHED)

5. What are the types of tug services being provided?
    (Examples are towing, assistance to entering/departing vessel, etc.)
    þ Towing assistance to entering/departing vessels
    þ Others (Please specify)
    EMERGENCY RESPONSE / TOWAGE AND SALVAGE SERVICES ON SEA

6. Please identify the manpower involved in berthing/unberthing and give their qualifications.

7. Please identify the requirements for the accreditation/licensing of tug service, citing documents submitted, to
    which authorities and other relevant information.

1. Requirements for Berthing
   ORDERS ISSUED BY SHIP’S AGENTS
    

2. Requirements for Unberthing
   ORDERS ISSUED BY SHIP’S AGENTS
   Please submit pertinent guidelines, procedures and sample forms.(NOT ATTACHED)
    

3. How are the rates for tug services determined ?
    ....... RATES/CHAGES FOR TUGBOAT ASSISTANCE PROMULGATED BY THE STATE PRICING COMMITTEE
   CHARGES FOR TUG BOAT ASSISTANCE
   -  £  500HP          :   0,34 $/HP/HR.
   - 501HP-1000HP   :   170 $/HR FOR THE FIRST  500HP +
                               0,26 $/HP/HR FOR EACH ADD’L HP.
   - 1001HP-1500HP :   300 $/HR FOR THE FIRST 1000HP +
                                        0,15 $/HP/HR FOR EACH ADD’L HP.
   -  ³ 1501HP        :    375 $/HR FOR THE FIRST 1500HP +
                                        0,05 $/HP/HR FOR EACH ADD’L HP.
   DURATION: TUGBOAT LEAVES ITS BASE & RETURNS. MINIMUM: 1 HR/EACH.
   IN CASE TUGBOAT ORDERED OUTSIDE THE PORT AREA RECEIVING THE VESSELS: CHARGES NEGOTIATED BETWEEN THE TUGBOAT OWNER AND THE ORDERER, BUT NOT EXCESS 60% THE RATE
   TUGBOAT ARRIVED ON TIME/VESSEL NOT YET ARRIVED: 50% THE RATES/WAITING TIME.
   VESSEL DOES NOT ARRIVE OR MOVE, THE TUG HAS TO RETURN: 50% THE RATES/WAITING TIME.
   EXTRA CHARGES:
   - ASSISTANCE IN WIND FORCES OF SCALES 6, 7: INCREASE 30%; ABOVE SCALE 7: INCREASE 100%
   - ASSISTANCE IN CASE OF SALVATION: RATE AS AGREED UPON BETWEEN THE ENTITY PROVIDING AND THE
     ENTITY REQUESTING THE SALVAGE
   - TUGBOATS USED FOR TOWING/PUSHING: THE RATES FOR HIRING TRANSPORT MEANS IN III/4.3
   - ADVANCE NOTICE 2 HOURS. LATE ADVICE OR CANCELLATION: WAITING CHARGE.
   - SPECIFIC PRICE APPLIED FOR PASSENGER VESSELS NAVIGATED IN REGISTERED WATERWAYS AND SCHEDULES
   - NUMBER AND HORSEPOWER OF TUGBOAT AS STIPULATED BY THE HARBOR MASTER
   
   Please attach copy of schedule of tug services rates, guidelines, systems and procedures for determination tug charges. Discuss problems encountered and proposed solutions or actions undertaken.

10. Please explain briefly the established mechanism for determining the   liability of the tugboat operator and
     compensating aggrieved party, e.g. port authority for damage to port facilities or shipping line for damage to
     vessels.

TUGBOAT OPERATOR SET UP AND OPERATING UNDER THE VIETNAMESE MARITIME CODE WITH THE LIABILITIES AND OBLIGATIONS AS REGULATED IN THE CODE.

Please attach relevant guidelines, systems and procedures, and flowchart. Identify issues/problems encountered proposed solutions or actions undertaken. 
(NOT ATTACHED)

As additional reference materials, it will be highly appreciated if you provide a copy of the following documents:

• Annual reports
• Technical studies/Research Papers/Country Papers pertaining to topics covered by the Survey.
• Study on Environmental Assessment or Strengths/Weaknesses, Opportunities and  threats (SWOT)
• Package of Incentives Available to Cargo Handling, Pilotage and Tug Service Providers
• Value-Added Services Offered by Service providers
• Institutional Arrangements/Linkages
• Extent of Private Sector Involvement/Investment in Cargo Handling, Pilotage and Tug Operation
• Degree of Automation/Computerization of Port Operation